Privacy Policy
This policy explains what information Serve Innovate collects when you use this website, why we collect it, and what we do with it. We have written it in plain language on purpose.
Who we are
Serve Innovate is a digital solutions provider based in NCR, New Delhi, India, offering e-learning development, website development, digital marketing and custom software services. For any question about this policy, contact info@serveinnovate.com.
Information we collect
- Information you give us. When you submit an enquiry through our contact form or lead form, we collect your name, email address, phone number, and optionally your company, country, budget range, timeline, and the details of your project.
- Technical information. Like most websites, our server records standard request data such as IP address, browser type and the pages requested. This is used for security and troubleshooting.
- Analytics. If analytics are enabled on this site, we collect aggregated usage data such as page views and referral sources. This data is not used to identify individuals.
Why we use it
- To respond to your enquiry and provide the services you ask about.
- To maintain the security, availability and performance of this website.
- To understand which content is useful so we can improve it.
We do not sell your personal information, and we do not share it with third parties for their own marketing.
Legal basis
Where data protection law requires a legal basis, we rely on your consent when you voluntarily submit a form, and on our legitimate interest in operating and securing this website for technical data.
How long we keep it
Enquiry details are retained for as long as needed to respond and, where a working relationship follows, for the duration of that relationship plus any period required for legal or accounting purposes. Server logs are retained for a short operational period.
Cookies
This site uses only the cookies necessary for it to function, together with any analytics cookies where analytics are enabled. You can block or delete cookies through your browser settings; the site will continue to work.
Third-party services
We load web fonts from Google Fonts, which means your browser makes a request to Google's servers. Where advertising or analytics platforms are used on a campaign, those providers process data under their own policies.
Your rights
- Request a copy of the personal information we hold about you.
- Ask us to correct information that is inaccurate.
- Ask us to delete your information where we have no ongoing need for it.
- Object to or restrict how we use your information.
To exercise any of these, email info@serveinnovate.com and we will respond within a reasonable period.
Security
We apply reasonable technical and organizational measures to protect the information we hold. No method of transmission over the internet is completely secure, so we cannot guarantee absolute security.
Children
This website is intended for business audiences and is not directed at children. We do not knowingly collect personal information from children.
Changes to this policy
We may update this policy as our services or legal obligations change. The date at the top of this page reflects the most recent revision.
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